Ai-Enhanced Email Marketing: Impact on Engagement, Conversions, and Customer Experience
Date Issued
2025-01
Author(s)
Shashank, C S
Battacharjee, Mrinmoy
Abstract
"Artificial Intelligence (AI) has transformed email marketing, allowing businesses to connect with their audience on a more personal level. This study explores the effects of AI on email marketing, including engagement, conversions, and customer satisfaction. By analyzing data from a questionnaire and using IBM SPSS Statistics, we examine how AI-powered strategies impact key performance metrics. The results show that using AI for email marketing leads to higher engagement, better conversion rates, and improved customer experience compared to traditional methods. Factors like optimizing email frequency, offering personalized content suggestions, and interacting with customers all contribute to the success of AI-driven email campaigns. Additionally, segmentation and personalization strategies, powered by AI, are important in maximizing the effectiveness of email marketing. The research highlights how AI can impact email marketing by providing insights for businesses to utilize AI tools for personalized communication, better campaign results, and stronger customer connections. Implementing AI strategies allows companies to adapt to the changing digital environment, engage with their customers more meaningfully, and drive sustainable growth in a competitive market.
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2023MMBA01ASB072.pdf
Size
1.15 MB
Format
Adobe PDF
Checksum
(MD5):20890c49f05e9bf6f041faff2edb40c0
