Flexible working and Balancing Work -life on Employee Engagement: A study on IT employees living in India

Companies now operate differently as a result of the quick globalisation of business and the
development of information and communication technology. With the rise of telecommuting
and remote work, the conventional idea of work-which places a strong emphasis on being
physically present in an office setting- has experienced a dramatic paradigm shift. Employees
can now work efficiently from locations other than their physical offices thanks to the
development of internet-based communication tools like email, video conferencing, and project
management software (Nilles, 1998).This evolution has been further accelerated in the 21st
century, where organisations increasingly recognise remote work as a strategic approach to
enhance flexibility, productivity, and employee satisfaction (Bailey &Kurland, 2002).
When it comes to India, the concept of remote work began to gain visibility with the expansion
of the IT and service sectors in the early 2000s. However it became a mainstream employment
model only after the COVID-19 , which forced IT companies for remote work arrangements
on a large scale. Indian companies as well as MNC’s operating in India introduced hybrid work
policies to maintain productivity and ensure employee well being (Business Todat,2020).
Remote work provided numerous benefits namely having the flexibility to work anywhere,
saving of costs and increased autonomy (Gajendran & Harrison, 2007).